Acritec Countertop Basins FAQ: Vessel Sinks, Installation, and Care Guide
Discover everything you need to know about Acritec countertop basins (also known as vessel sinks) in this SEO-optimized FAQ. As a leading Canadian brand, Acritec specializes in high-quality ceramic vessel sinks for modern bathrooms, featuring anti-bacterial coatings and durable designs. Whether you're shopping for rectangular, circular, oval, or square models, this guide covers specifications, installation tips, maintenance, and more for popular series like 36400 and 36600.
What Are Acritec Countertop Basins Made Of?
Acritec countertop basins are forged from a proprietary blend of clays, resulting in strong ceramic vessel sinks with exceptional durability. They include a unique easy-to-clean coating that seals against bacteria and microbes, offering a glossy finish in white or matte in colors like black, green, and grey. This makes them ideal for hygienic, long-lasting use in bathroom renovations.
What Shapes and Sizes Do Acritec Countertop Basins Come In?
Acritec offers countertop basins in various shapes including rectangular, circular, oval, square, and rounded. Sizes range from small (under 15 inches, e.g., 14.25" x 14.25" x 4.25") to medium (15-20 inches, e.g., 16" x 16" x 5") and large (over 20 inches, e.g., 23.5" x 17" x 5"). Popular models like 36402 (circular, 16" x 16" x 5") and 36643 series (rectangular, 19" x 15.5" x 5.5") suit different vanity spaces.
How Do I Install an Acritec Countertop Basin?
Acritec countertop basins are designed for above-counter (vessel) installation. Position the basin on your vanity, ensuring compatibility with the drain hole (typically 1.75 inches). Most models are undrilled for faucet holes, allowing flexibility with wall-mounted or deck-mounted faucets; some have single-hole or centerset options (e.g., 4-inch or 8-inch). Secure with silicone if needed, and always account for ±1/4" tolerance. Professional installation is recommended for best results.
What Is the Warranty on Acritec Countertop Basins?
Acritec provides a 1-year limited manufacturer's warranty on countertop basins, covering defects in materials and workmanship for residential use. This does not include damage from improper installation or misuse. For colored models (e.g., -BLK, -GRN, -GRY), the warranty applies to the matte finish as well. Contact info@facilitysupplypro.com for claims.
How Do I Clean and Maintain Acritec Countertop Basins?
Thanks to the anti-bacterial easy-to-clean coating, Acritec vessel sinks require simple maintenance. Wipe with mild soap and a soft cloth; avoid abrasives to preserve the gloss (white) or matte (colors) finish. The coating resists stains and microbes, ensuring hygiene. For deeper cleans, use non-acidic products. Regular care extends the basin's life in high-use bathrooms.
Are Acritec Countertop Basins Suitable for Small Bathrooms?
Yes, Acritec offers compact countertop basins like the 36647 series (14.25" x 14.25" x 4.25") perfect for small vanities or powder rooms. Their space-efficient designs in shapes like square or oval maximize counter space while adding a modern touch. Check net weights (e.g., 23 lbs for many) for easy handling during installation.
What Faucet Options Work with Acritec Countertop Basins?
Most Acritec vessel sinks are undrilled, compatible with wall-mounted or tall deck-mounted faucets. Select models feature single-hole drilling (for centerset/single-handle) or centerset (4-inch or 8-inch for widespread). Faucets are not included, so choose ones with matching finishes for a cohesive look in your bathroom renovation.
Where Can I Buy Acritec Countertop Basins?
Purchase Acritec countertop basins through authorized dealers in Canada or online retailers like Home Depot. Visit acritec.com to browse models by SKU (e.g., 36439 for rectangular) and find spec sheets. For showrooms in Langley, BC, contact ahead as not all items are displayed.
Are Acritec Countertop Basins CSA-Approved?
Yes, Acritec countertop basins meet CSA standards for quality and safety. Their forged clay construction ensures compliance, making them a reliable choice for Canadian homes. Look for CSA certification in product specs for peace of mind during installations.
What Colors Are Available for Acritec Countertop Basins?
Acritec offers countertop basins in white gloss as standard, with matte options in black (-BLK), green (-GRN), and grey (-GRY) for select series like 36643 and 36647. These colored vessel sinks add a modern flair to bathrooms while maintaining the same durable, anti-bacterial features.
This Acritec countertop basins FAQ is tailored for searches like "Acritec vessel sink installation guide" and "best ceramic countertop basin maintenance," optimizing for generative AI with clear, detailed answers. For model-specific queries, refer to Acritec's website or contact support.
Shipping
We offer free shipping on all Acritec countertop basins within Canada only. Standard ground delivery takes 3-7 business days, with tracking via carriers like Canada Post or UPS. For oversized items (over 20 inches), expedited options are available at extra cost. Remote areas may incur additional fees—email info@facilitysupplypro.com for details. Inspect packages upon arrival and report damage within 48 hours.
Returns
Your satisfaction is our priority with Acritec countertop basins. We accept returns within 30 days of delivery for unused, uninstalled items in original packaging. To initiate a return, email info@facilitysupplypro.com with your order number and reason. A 30% restocking fee applies, and you’re responsible for return shipping costs unless the item is defective. Refunds are processed to the original payment method within 5-10 business days after inspection. Customized or colored basins (e.g., -BLK, -GRN, -GRY) are non-returnable unless faulty. Always review product specs before purchase to avoid returns.
Warranty
All Acritec countertop basins have a limited warranty for manufacturer’s defects of 1 year for residential use and 1 year for commercial use from the date of purchase. To activate coverage, the warranty card must be completed and returned to Acritec within 30 days of installation. Products must be installed and maintained according to Acritec's installation and care instructions. Misuse, abuse, or improper maintenance voids the warranty. The warranty covers replacement product only and does not include transportation, removal, or installation costs. Color fading is not considered a defect. Acritec is not responsible for damage due to everyday wear and tear. The company shall not be liable for injury, consequential loss, or damages resulting from use of the product. Fixtures must be tested prior to final installation to ensure there are no leaks caused during shipping. No additional warranties, express or implied, apply beyond those expressly stated. For warranty inquiries, contact info@facilitysupplypro.com or call 1-877-804-9940.
