What materials are Frost Products Ltd mirrors made from?
Frost Products Ltd mirrors feature durable constructions using materials like 22 gauge type 304 stainless steel with a no. 4 brushed finish, 24 or 26 gauge stainless steel channel frames in bright annealed finish, and painted or powder-coated steel components. Options include standard float glass, tempered glass, laminated glass, or stainless steel reflective surfaces for vandal resistance in commercial settings.
Where are Frost Products Ltd mirrors manufactured?
All Frost Products Ltd mirrors are Canadian made, ensuring high-quality craftsmanship suitable for institutional and commercial applications such as hospitals, hotels, and long-term care facilities.
What types of mirrors does Frost Products Ltd offer?
Frost Products Ltd provides a range of commercial mirrors, including vandal-resistant channel frame designs, frameless options, barrier-free tilt mirrors, and medicine cabinets with mirrored doors. These are available with float glass, tempered glass, laminated glass, or stainless steel faces for enhanced durability and safety.
What are the key features of Frost Products Ltd medicine cabinets with mirrors?
Features include heavy-duty stainless steel or steel construction, invertible designs for preferred door swing, magnetic retaining catches, full-length piano hinges, adjustable shelves (stainless steel or glass), and support for recessed or surface mounting. These make them ideal for high-traffic commercial bathrooms.
What is the warranty on Frost Products Ltd mirrors?
Frost Products Ltd mirrors come with a 12-month warranty covering defects in workmanship or materials from the date of shipment, including repair or replacement with freight costs covered when authorized. Mirror glass is guaranteed against silver spoilage for 10 years, conforming to GS12GD5A type 1B standards. Discoloration from harsh chemicals or environments, installation/removal costs, and damage from improper cleaning are not covered.
How should Frost Products Ltd mirrors be installed?
Installation requires providing a rough opening based on product specifications, such as 38.5cm W x 64.5cm H x 10.2cm D for models like the 800-S or 35.0cm W x 45.4cm H x 7.6cm D for the 802-W. Use appropriate screws and anchors, and it is recommended to have a qualified tradesperson perform the installation to avoid injury. Follow any additional guidelines provided with the product.
What maintenance is required for Frost Products Ltd mirrors?
Wipe down with a damp soft cloth periodically. Use approved stainless steel cleaners for scuffs or fingerprints, avoiding harsh detergents, chemicals, bleach, acids, or chlorides. For painted steel or plastic, use warm water and mild soap. Test cleaning solutions on a discrete area first. For mirrors, remove solid soils with a razor blade and use mild solutions without ammonia, vinegar, bleaches, or solvents—dampen the cloth rather than spraying directly to prevent edge contamination.
Are Frost Products Ltd mirrors suitable for commercial use?
Yes, Frost Products Ltd mirrors are designed for commercial and institutional installations, commonly used in hospitals, long-term care facilities, hotels, and other properties due to their durable, economical all-steel construction and vandal-resistant features.
What glass options are available for Frost Products Ltd mirrors?
Options include standard float glass, tempered glass (which may cause slight distortion in reflection), laminated glass, and stainless steel reflective surfaces using 20 gauge XL buff stainless steel. Back plates consist of shock-resistant primary backs with galvanized secondary plates and vandal-resistant mounting systems.
Can Frost Products Ltd medicine cabinets be mounted in different ways?
Certain models, like the 800-S, support both surface and recessed mounting with unique designs. Others, such as the 802-W, are specifically for recessed installation. Cabinets can often be inverted for left or right door swing preferences in commercial washroom setups.
Shipping
All Frost Products Ltd. orders are shipped FOB from our facility at 5276 John Lucas Drive, Burlington, Ontario, Canada, L7L 5Z9. Orders are processed within 48 hours of receipt, and we strive to ship within this timeframe, though rush orders are not guaranteed. Claims for damaged goods or shortages must be reported to Frost within 5 business days of shipment.
Returns
Standard Frost products may be returned within 12 months of the invoice date, subject to a 20% restocking fee. Additional handling or repacking charges may apply upon inspection. A Return Goods Authorization (RGA) is required before returning any product, and unauthorized returns may be refused. Custom products are non-returnable. To initiate a return or obtain an RGA, contact info@facilitysupplypro.com with your order details.
Warranty
Frost Products Ltd. offers comprehensive warranties for our commercial washroom products:
- General Warranty: All products are covered for 12 months from the date of shipment. Defective products or parts will be repaired or replaced at no charge, including freight costs, when authorized by Frost. Costs for installation or removal are not covered. Discoloration of stainless steel parts due to harsh environmental conditions or chemical exposure (e.g., bleach, acids) is not considered a defect and is not covered.
- Mirror Warranty: Frost mirrors, including vandal-resistant channel frame, frameless, and barrier-free tilt designs, are covered by the 12-month general warranty. Mirror glass, conforming to GS12GD5A type 1B, is guaranteed against silver spoilage for 10 years. Tempered mirrors may show slight distortion when viewed from a distance, which is not a defect. Damage from improper cleaning (e.g., using ammonia, vinegar, bleach, or solvents) is not covered. Use mild, non-ammonia-based cleaners with a damp cloth, avoiding direct spraying to prevent edge contamination.
- Hand Dryer Warranty: Frost hand dryers carry a 5-year warranty from the date of purchase, covering the motor assembly and all working parts. Units must be kept free of excessive dirt, dust, or debris to maintain warranty validity. Failure to perform proper maintenance may void the warranty. For warranty claims, contact Frost Products Ltd. to obtain a Return Goods Authorization (RGA). Regular maintenance, such as wiping products with a damp cloth and using approved stainless steel cleaners, ensures optimal performance and preserves warranty coverage. Avoid harsh detergents or chemical cleaners on stainless steel surfaces.
